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- ·Write a 1,400- to 2,100-word paper in which you discuss the strategic position, quality management approach, and customer satisfaction measurements within a company. Complete the following:
- Choose a company that a team member is familiar with.
- Conduct a SWOT analysis for the company.
- Develop a vision and mission statement for this company along with guiding principles that incorporate quality principles.
- Create the organization’s strategic plan and strategic objectives that explains and defines quality as the organization’s core principles.
- Include, in the strategic objectives, the tools used by the company to measure customer satisfaction. Discuss how these measurements could be used to enhance quality planning.
- Format your paper consistent with APA guidelines
